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Predicting Vulnerable Adult Maltreatment Cases in Counties

Adult protection services assist maltreated older or disabled adult state residents. These

social service programs (1) respond to reported abuse, neglect, self-neglect or financial

exploitation.


A report of an incident or occurrence of adult maltreatment may come from mandated or non-

mandated sources. This report receives an initial eligibility examination and is kept in a federal

repository. The county, as a lead investigating agency, takes a case from the repository, clarifies

the report, applies screening criteria, and accepts the case for investigation and services. The

investigative phase evaluates the level of risk by assessing the environment and interviewing

the vulnerable adult, the perpetrator, and associated parties. Once substantiated, the case is

assigned to collaborated agencies to mitigate the abusive condition.



The administrator seeks to manage limited county resources well so that all instances and

occurrences of maltreatment are reported, investigated, and mitigated. Resource planning

depends upon cycle time measurements, process capability, and forecast of service needs. As

continuous improvement methods (3) yield time and capability parameters, statistical models

refine the often intuitive estimation of a county's service needs.


Maltreatment Prediction Model. Maltreatment of vulnerable adults is a clinical concept that

varies from one vulnerable adult to another. One way to measure this conceptual variable is to

count cases that pass through a certain point in the process. Conveniently, reports or cases

accepted after screening for investigation and services is a measure included in the Minnesota

Department of Human Services adult protection services dashboard (1). The analysis then

enters the phase where economic and demographic factors that can explain the different

number of cases in each Minnesota County are statistically selected. Data for these explanatory

variables are available at the Association of Minnesota Counties website (2). The selected

statistical model was the best fitting by using multiple regression analysis.



Forecasts of total population, poverty level, elderly population, and diversity were obtained for

three Minnesota counties: Ramsey, Itasca, and Mahnomen to demonstrate calculations used in

this model. These are in the yellowed fields below. The calculated number of expected adult

maltreatment cases is in light blue.



Multiple Regression Analysis. This model-building technique was described in a previous

article (4). Cases labeled “Accepted for Investigation and Services” for 2017 and 2018 were

collected and averaged for each of the 87 Minnesota counties. This is the closest data element

to the conceptual vulnerable adult maltreatment that is public information. The table below

lists this dependent variable, the independent variables, and their respective sources.


High correlations among data elements surfaced during the exploratory phase of model-

building. The demographic variables with correlation coefficients of 90% and above concerning

the dependent variable were those: residents aged 15-17 years, white ethnicity, total

population, aged 65+, and Hispanic/Latino ethnicity. American Indian/Native Alaskan residents

gave the lowest correlation coefficient of the variables considered at 61%.


References:

(1) Minnesota Department of Human Services. https://mn.gov/dhs/assets/2017-2020-VAP-

(2) Association of Minnesota Counties. County Data (mncounties.org)

(3) Continuous Improvement and the Administrator. Www.mgmtlaboratory.com, Mar

2019.

(4) Evaluating Human Services Performance across Counties: Multiple Regression Analysis

(MRA) Demonstration. Www.mgmtlaboratory.com, July 2018.


By Staff. Www.mgmtlaboratory.com 2022


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Mgmtlaboratory.com staff and affiliated management consultants offer their experience in

management methods and managerial tools to private and public organizations. Non-profit

organizations and government entities may inquire at contact@mgmtlaboratory.com about

free online consulting services. Www.mgmtlaboratory.com is operated by Service

Administration Laboratory Corporation, a Minnesota non-profit organization.

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