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PUBLIC SERVICE MANAGEMENT LABORATORY

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Analysis of Statutes Governing Service Delivery Performance. Part I

Analysis of Statutes Governing Service Delivery Performance. Part I

Making Full Use of Standardized Employee Satisfaction Surveys

Making Full Use of Standardized Employee Satisfaction Surveys

Estimating Cost and Benefits of Early Childhood Visiting Service

Estimating Cost and Benefits of Early Childhood Visiting Service

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A Practical “Whistleblower” System for Public Service Organizations

A Practical “Whistleblower” System for Public Service Organizations

Recent events have brought forth “whistleblower” systems in the consciousness of public service administration. Notoriety aside, a...

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