Blog | Public Service Management Laboratory

Analysis of Statutes Governing Service Delivery Performance. Part I

The Minnesota Department of Human Services used a Multiple Regression Analysis (MRA) to “level the playing field” and determine the...

If the administrator is allowed proficiency with just one analytics tool, the Simple Linear Regression Analysis (SLRA) will be an...

At Mgmtlaboratory.com, we started the project to develop a dynamic computer simulation model of the negative effect of maltreatment on...

There are human service organizations that informally over time condense into several service area silos. Service area managers intent in...

The administrator has the ultimate responsibility for the public service organization’s strategic and operational performance. The...

Organizations, be it manufacturing or service delivery, have open positions that are hard to fill due to the low availability of...

This case study demonstrates the use of system dynamics computer modeling in planning. Upper Midwest is a hypothetical public service...

Often the administrator is presented with two sets of results or observations to concur with or to make a decision upon. The single...

A leader cannot be a successful public agency executive without skills in the use of management tools and techniques. Conversely, the...

Public organizations are generally hampered by sluggish management processes. Quarterly or longer delays from the recording of...

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