Process Mapping in Continuous Improvement of Public Service
Process mapping completes the utility of a public service administrator’s management toolbox. In initiatives of continuous improvement,...
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PUBLIC SERVICE MANAGEMENT LABORATORY
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Client Moments: A Better Social Service Work Load Measure
The Caseload has been a prominent measure of the amount of work rendered by a social service worker. Commonly defined as the number of...
Continuous Improvement and the Administrator
In any of various ways it has been stated, a social agency's operational objective is to provide as many services as needed with the best...
Optimal Social Service Resource Planning
In the administrator's mind, there lies a nagging question. Are the agency’s important resources, its workers, assigned to service areas...
HOW MUCH DO SERVICES DELIVERED BY YOUR AGENCY COST? PART III
The price question is rarely offered to or asked by recipients of human services. For public service agencies and non-profits, service...
HOW MUCH DO SERVICES DELIVERED BY YOUR AGENCY COST? PART II
While the price question is seldom asked in the delivery of human services, costs have to be estimated to complete proposals for funding,...
Workplace and the Engaged Worker
Service agency administrators struggle to promote a condition by which workers feel positive in their workplace as well as towards the...
HOW MUCH DO SERVICES DELIVERED BY YOUR AGENCY COST?
“How much is the price of your service?” is not an often asked question to social service workers. The answer by commercial organizations...
A Dynamic Model of Child Physical Development
In March 2018, staff at Mgmtlaboratory.com, embarked on a project to develop a computer simulation model of the negative effect of...
Evaluating Human Services Performance across Counties: A Multiple Regression Analysis (MRA) Demonstr
The Minnesota Department of Human Services used a Multiple Regression Analysis (MRA) to “level the playing field” and determine the...
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