Making Full Use of Standardized Employee Satisfaction SurveysFor social service delivery agencies, a client satisfaction survey involves listening to the voice-of-customers. Similarly, a...
Estimating Cost and Benefits of Early Childhood Visiting ServiceEarly Childhood Visiting Program The early childhood visiting service begins during the prenatal phase for high-risk families. After...
High-Level Process Maps: Foster Care ServicesWhen at risk of maltreatment in their family, children and youth are temporarily taken out of their homes and placed in foster care or...